Website Security
Further to our post below we’re delighted to report that we’ve resolved the problem with error messages relating to security and the site is working smoothly once more. We’d like to reiterate that this was just a technical bug and there was no risk to any customer details at any point. Thank you for bearing with us and please do continue to shop with confidence!
“We’re in the process of transferring our website on to a new ‘server’ which is going to make it faster for everybody to use, more secure than ever and very reliable so even at the busiest times of the year you’ll be able to access it with no trouble.
Unfortunately whilst that transfer is happening there are one or two odd error messages and warnings that some internet browsers will generate when you try to log in to your account or place an order. Please do not be alarmed! The site’s absolutely secure still, all account and credit card details are taken on an encripted connection and there’s no way they can be accessed by anyone else. In fact, even our staff are not able to access your credit or debit card details, they are and always will be 100% private.
It should only be a day or two before the transfer is complete so do please bear with us while we make the changes. If you’ve any concerns whatsoever you can always call us on 0208 5252 352 or email us on info@formanandfield.com.”
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