We’re pleased to say that all orders due for delivery today were dispatched on time and are with our couriers Parcelforce.
If you are expecting an order from us today and have not received it already it may be that there it has been delayed due to the recent weather conditions. Some parcels were late reaching the national sorting hub and there are some ongoing localised problems following the recent snowfalls.
Please see following an update from Parcelforce:
Service Update Wednesday 23rd December
The very heavy snowfall across much of Scotland overnight has severely impacted our vehicles in and out of Scotland during the night. As a result, we will only be able to undertake minimal deliveries today of parcels collected in Scotland yesterday for delivery across the UK and of parcels due for delivery in Scotland today.
Also, the continuing freezing conditions in many other parts of the UK is still making deliveries and collections very difficult. This is particularly the case in outlying rural areas and many residential areas where the roads remain untreated. There are particular problems in some areas of Kent, areas around Oxford, Reading and Aldershot, the North West around Preston and Carlisle and areas around Welwyn Garden City and Luton to the north of London.
We are obviously working very hard to make as many deliveries as we safely can, but it is expected that there will still be some disruption to deliveries today.
The best way to check the status of your delivery is to track it online and to speak to your local depot if necessary.
You can track your parcel online using the tracking number that you should have received via email from us when it was collected. Click here to track the parcel, enter the number, then select ‘tracking details’. That should show you if it is out for delivery.
If you do not have your tracking number or have any further questions the most direct way of getting information will be direct from your local depot. To find your depot click here and enter your postcode. When you call through you should choose option ’4′ and from either your postcode or tracking number.
Parcelforce will be making every effort to deliver all outstanding parcels later today or tomorrow in time for Christmas. We are also working to do everything possible to keep you informed of delays and to ensure that affected parcels are delivered.
We will update via this blog whenever we have more information and do apologise for the inconveniece caused to affected customers.
Forman & Field